Frequently Asked Questions
Huqqa Jamaica FAQ: Answers to Your Top Questions
Quick answers to your top questions
General Inquiries
Discover answers to the most common questions about Huqqa Jamaica and our luxury experiences across the island.
What is Huqqa Jamaica?
Huqqa Jamaica is a luxury tourism company offering curated experiences including lifestyle pipe lounges, drone photoshoots, jet car and Sea Bob rides, and private yacht charters.
Where are you located?
We operate on resort properties across Montego Bay, Runaway Bay, and Ocho Rios in Jamaica, including Hyatt Ziva, Hilton, Bahia Principe, and more.
Is Huqqa Jamaica open to all tourists?
Yes, all adults staying at our partner resorts or visiting Jamaica can book our experiences.
How do I book an experience?
You can book through our website, resort concierge, or via WhatsApp with our guest concierge assistant.
What’s the minimum age requirement?
Most experiences are 18+, but clear kayak photoshoots and fly dress sessions are available for guests 5+ with adult supervision.
Can I book multiple experiences together?
Yes, guests often combine activities such as drone photoshoots with yacht charters or jet car rides.
Is full payment required upfront?
Yes, full payment is required to confirm your reservation.
Do you offer group rates?
Yes, we offer group discounts for 4 or more guests. Contact us for custom quotes.
What payment methods do you accept?
We accept major credit cards, cash (JMD/USD), and online transfers.
Can I change or cancel my booking?
Cancellations are accepted up to 24 hours in advance. Changes are subject to availability.
Booking & Payment
Learn how to book, pay, and customize your Huqqa Jamaica experiences with ease.
Clear Kayak Drone Photoshoot
Find everything you need to know about our iconic clear kayak photoshoots, from session details to safety and delivery.
What is included in the drone photoshoot?
You get a clear kayak rental, drone-captured video, 10 professionally edited photos, and digital delivery same day.
How long does the photoshoot take?
Each session lasts about 30–45 minutes.
Do I need to know how to swim?
No, sessions occur in shallow water and life jackets are available.
Are fly dress rentals included?
No, but you can add a fly dress rental in various colors for an additional fee.
Can I use my own drone?
No, for safety and consistency, only our drone operators are permitted.
How fast are the jet cars?
They reach speeds of up to 50 mph and offer a thrilling ride experience.
Are the jet cars hard to drive?
No, our staff provides instructions and supervision for safe use.
How long is each ride?
You can choose sessions from 15 minutes to 1 hour.
Do Sea Bobs go underwater?
Yes, they’re designed for underwater propulsion and surface cruising.
What should I wear?
Swimwear is required. Safety gear is provided.
Jet Car & Sea Bob Rentals
Get answers about speeds, safety, and what to expect from Jamaica’s most thrilling water rides.
Lifestyle Pipe Lounges
Learn what makes our luxury botanical waterpipe lounges unique and how to enjoy them during your stay.
What is a lifestyle pipe?
It’s a botanical, nicotine-free waterpipe offered in luxury lounge settings across resorts.
Are lifestyle pipes legal?
Yes, our offerings are legal and meet all resort and local compliance regulations.
Can I choose my blend?
Yes, you can select from a variety of herbal and fruit-based blends.
Are these sessions private?
Yes, all lifestyle pipe setups are personalized and managed by an attendant.
Can I reserve a cabana with my session?
Absolutely. Cabanas and VIP seating are available as add-ons.
What is included in the session?
You get a fly dress rental, 10 edited photos, 1 drone video, and stylist support.
Can I bring my own outfit?
Yes, but our fly dresses are specifically chosen for visual impact.
How long is each shoot?
Standard sessions run for 30–45 minutes.
Is hair/makeup provided?
No, but we offer touch-up kits and stylist adjustments.
Can couples book a shared shoot?
Yes, couple and group photoshoots are available.
Fly Dress Photoshoots
Discover how our elegant fly dress photoshoots work, including outfit options, styling, and session details.
Private Yacht Charters
Explore everything you need to know about customizing your luxury yacht charter, from inclusions to upgrade options.
What is included in the charter?
Crew, drinks, snacks, music, floating toys, and full access to the vessel.
Can I customize the experience?
Yes, we offer upgrades like DJs, private chefs, drone footage, and decor.
Are kids allowed?
Yes, private yacht charters allow family-friendly bookings.
What’s the duration?
Options range from 2 hours to full-day charters.
Where do the yachts depart from?
Departures vary based on your hotel. Our team will coordinate the closest marina.
What is Poko Loko?
It’s Jamaica’s first floating party lounge off Mahogany Beach offering DJ music, drinks, snacks, and water access.
How do I get there?
Short boat rides depart from the beach to the lounge, included in your booking.
What’s included?
Transfer, welcome drink, entertainment, onboard credit, and access to all facilities.
What’s the vibe like?
Think beach club meets island party with music, dancing, and social swim zones.
Who can join the Poko Loko Floating Bar?
- Adults: 13+
- Kids: 4–12
All guests can enjoy ferry transfers, swimming, lounging, onboard DJ, and complimentary snorkelling — life jackets and safety gear included.
Poko Loko Floating Lounge
Get the details on Jamaica’s first floating party lounge, including transfers, entertainment, and what to expect onboard.
Safety & Policies
Understand our safety standards, guest policies, and guidelines to ensure your experience is seamless and secure.
Are all experiences supervised?
Yes, trained staff and guides are present at all times for safety.
Is travel insurance required?
Not required but recommended for your own protection.
What’s your policy on intoxicated guests?
We reserve the right to refuse service if a guest appears intoxicated.
Are there health restrictions?
Guests with medical conditions should notify our team beforehand to ensure accommodations.
How do I sign a waiver?
Waivers are signed digitally or onsite before participation.
How do I contact customer service?
Reach us by WhatsApp, phone, or email. We respond within 1–2 hours during business hours.
What are your operating hours?
We operate 7 days a week from 10:00 AM to 10:00 PM.
How soon can I get photos/videos?
You will receive your content digitally the same day via email or cloud link.
Can I make special requests?
Yes! Custom sessions, proposals, birthdays, and branding shoots are all welcome.
How can I leave a review?
Guests receive a review link post-experience or can tag us on Instagram for features.
Customer Support
Learn how to reach our team and get quick, reliable support before, during, and after your Huqqa Jamaica experience.
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